Privacy Policy

Scope and Application

This policy governs the website operated under the Raging bull brand. It applies to every visitor, registered player, and casual browser who interacts with this site, regardless of whether they hold an account. The document sets out the principles that guide the collection, handling, storage, and disclosure of information that arises from ordinary use of the website, as well as from direct communication with its operators.

The policy is binding on the website itself and on the parties responsible for running it. Any reference to "the website" or "Raging bull" in this document means the entity that controls the site and its data practices. Nothing in this policy creates rights for third parties who are not users of the website.

Information Categories

Two broad classes of information come into the website's possession. The first arises passively through the technology that delivers pages to a browser; the second is supplied deliberately by the visitor. The distinction matters because it determines how each type of information is treated and how long it remains relevant.

Passive information is generated by the ordinary mechanics of visiting a website. This includes the type of browser used, the operating system, the device identifier, the internet protocol address, connection details, the length of a session, which pages were viewed and in what order, and the source that directed a visitor to the site. This data is produced whether or not the visitor interacts with any form or feature.

Active information is whatever a visitor chooses to provide. That covers an email address or name submitted through a contact form, the contents of a support message, and any details included in correspondence with the website's team. A visitor is never obliged to supply these details; the choice to do so is voluntary and tied to the specific purpose of the communication.

Data Usage

Collected information serves the operational needs of the website. It is used to keep the site running, to respond to enquiries, to arrange content so that it is easier to navigate, and to study how visitors engage with different sections. The same data supports technical troubleshooting, security monitoring, and the detection of behaviour that suggests misuse or fraud.

Data is not used for purposes that are incompatible with the reasons it was gathered. If a purpose arises that is not described in this policy, the website will assess whether that new purpose is consistent with the original collection and will adjust its practices accordingly.

Cookies and Analytics

The website relies on cookies and similar analytical technologies to remember visitor preferences, to track aggregate usage patterns, and to improve the overall navigation experience. These tools allow the site to recognise a returning visitor and to tailor the presentation of content accordingly.

Visitors retain control over these technologies at the browser level. Every major browser provides settings that allow a user to review which cookies are stored, to block new ones, to delete existing ones, and to restrict cookies to specific sites. The precise steps vary by browser and by version, but the options are normally found under a privacy or security section in the browser's preferences. Choosing to disable cookies may limit certain features of the website, and some functions may not work as intended without them.

Analytical data is examined in aggregate form wherever possible. The website looks at patterns across many visitors rather than at the activity of a single individual, unless a specific security concern justifies closer inspection.

Disclosure and Service Providers

Information may be shared with third parties that provide supporting services to the website. These include providers responsible for hosting, analytics, customer communication, content moderation, and cybersecurity. Each provider receives only the information necessary to perform its function and is expected to handle it under appropriate safeguards.

Disclosure may also occur where the website is required to respond to competent authorities or to its own professional advisors. This covers circumstances in which disclosure is necessary to satisfy a legal obligation, to protect the website's legitimate interests, or to safeguard the rights and safety of visitors. The website does not sell personal information to third parties for commercial gain.

Security Controls

Reasonable protective measures are applied to safeguard the information held by the website. These measures include access limitations that restrict who can view data, secure storage systems, ongoing monitoring of system activity, and internal controls that govern how information is handled. The precise combination of measures is reviewed as circumstances change.

No system connected to the internet can offer an absolute guarantee of security. Despite the controls in place, the website cannot promise that information will never be intercepted, accessed, or altered by unauthorised parties. Visitors should be aware that transmitting information over the internet carries inherent risk.

Responsible Gaming Functions

In limited cases, data is used to support responsible gaming information, website safety, and harm reduction. This may involve identifying patterns that suggest a visitor is misusing promotional materials or recognising behaviour that calls for cautionary communication. The purpose is protective rather than commercial; the website aims to encourage safe engagement with gambling content.

Where a pattern of concern is identified, the website may reach out to the visitor with information about responsible gaming practices or available support. Such communication is intended to assist, not to penalise. The website does not use this data to profile visitors for marketing purposes.

Visitors who wish to restrict their own engagement with the website may do so through the available account controls. The website supports self-directed limits on activity and encourages any visitor who feels their gambling is becoming problematic to seek assistance from recognised support organisations.

User Requests and Rights

A visitor may ask to review the personal information that the website holds about them. Such a request may also seek correction of inaccurate details or deletion of information where deletion is appropriate in the circumstances. The website will assess each request on its own merits and will respond without undue delay.

Before processing any request, the website may need to confirm the identity of the person making it. This verification step protects the privacy of all visitors by ensuring that information is not disclosed to someone who is not entitled to receive it. The website may ask for additional details to establish identity if the initial information is insufficient.

Requests are handled in accordance with the principles set out in this policy. A request for deletion will be weighed against any operational, legal, or security reason that may require the information to be kept for a longer period.

Retention Duration

Information is kept only for the period reasonably necessary to fulfil the purposes for which it was collected. Those purposes include operational needs, legal obligations, security requirements, and reporting functions. The retention period is determined by reference to the nature of the information and the purpose it serves.

Once the relevant period has ended, the information may be deleted, anonymised, or stored in a restricted archive. Anonymised data is retained because it no longer identifies an individual and therefore falls outside the scope of personal information. Restricted archives are used where there is a continuing need to preserve records without making them generally accessible.

External Websites

The website may direct visitors to third-party resources. These external sites are not controlled by Raging bull, and their privacy practices are entirely separate from those described in this policy. A visitor who follows a link to an external site should review that site's own privacy policy before providing any information.

This policy applies only to the website it describes. It does not extend to any third-party platform, payment processor, or external resource that may be linked from the site's pages.

Policy Modifications

This policy may be modified when operational or legal developments require an update. When a change is made, the revised version will be posted on this page and will apply to all subsequent use of the website. Visitors are encouraged to check this page periodically to stay informed of any changes.

The date of the latest revision will be indicated at the top of the policy. Continued use of the website after a modification takes effect constitutes acceptance of the revised terms. A visitor who does not agree with the changes should stop using the website and may request deletion of their information in accordance with the user rights described above.

Contact and Enquiries

Privacy questions or requests may be submitted through the website's contact page or support section. The website will acknowledge receipt of such submissions and will respond within a reasonable time. Visitors should include sufficient detail to allow the website to identify the relevant information and to verify the requester's identity.

All privacy-related correspondence is treated confidentially. The website will not use the details provided in a privacy request for any purpose other than processing that request, unless a separate legal obligation requires otherwise.